Week 12 Outside of Class

The UX Method I did was Informal Usability Testing. I had asked four users (will find an extra person soon) nine different questions. How to signup, FAQ's, Searching for a Tavern Business, About Us, Searching for Dairy Queen, Job Searching, Renting Properties, Business Spotlights, and searching for the Keytag Program. Below are graphs I had used to keep track of my data. I had tested five users in total.

I found it pretty interesting how some of the participants I had asked had found trouble finding simple features such as the FAQ and About us sections. While they technically were able to find it, if they felt as if they had more trouble than they should have or gave up, I had counted that towards an incomplete. The reason I had done it this way is to show if the participants felt as if the items were in the best place they could be and if the placement was effective. They could have found these items, but it doesn't mean the placement of them was effective. To clarify, I had used this test to see if the users were satisfied with the organization, not just simply measuring if they could do it.

While the users had performed the first task, I had also taken note of how long it took them to complete each task. To do this, I had added all of individual their times up and averaged them out in seconds (rounding up). Once the participants had reached over thirty seconds, I had decided to indicate this as (30+) rather than an exact number. Once they reached over 30, I felt as if that was too long to search for an item, meaning that it could possibly use improvement.